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Solicited Remote Assistance must not be allowed.


Overview

Finding ID Version Rule ID IA Controls Severity
V-3343 WN12-CC-000059 SV-52885r1_rule High
Description
Remote assistance allows another user to view or take control of the local session of a user. Solicited assistance is help that is specifically requested by the local user. This may allow unauthorized parties access to the resources on the computer.
STIG Date
Windows Server 2012/2012 R2 Member Server Security Technical Implementation Guide 2020-06-16

Details

Check Text ( C-47202r2_chk )
If the following registry value does not exist or is not configured as specified, this is a finding:

Registry Hive: HKEY_LOCAL_MACHINE
Registry Path: \Software\Policies\Microsoft\Windows NT\Terminal Services\

Value Name: fAllowToGetHelp

Type: REG_DWORD
Value: 0
Fix Text (F-45811r1_fix)
Configure the policy value for Computer Configuration -> Administrative Templates -> System -> Remote Assistance -> "Configure Solicited Remote Assistance" to "Disabled".