UCF STIG Viewer Logo
Changes are coming to https://stigviewer.com. Take our survey to help us understand your usage and how we can better serve you in the future.
Take Survey

The system must be configured to prevent unsolicited remote assistance offers.


Overview

Finding ID Version Rule ID IA Controls Severity
V-3470 WN12-CC-000058 SV-52917r1_rule Medium
Description
Remote assistance allows another user to view or take control of the local session of a user. Unsolicited remote assistance is help that is offered by the remote user. This may allow unauthorized parties access to the resources on the computer.
STIG Date
Windows Server 2012/2012 R2 Member Server Security Technical Implementation Guide 2019-03-13

Details

Check Text ( C-47222r2_chk )
If the following registry value does not exist or is not configured as specified, this is a finding:

Registry Hive: HKEY_LOCAL_MACHINE
Registry Path: \Software\Policies\Microsoft\Windows NT\Terminal Services\

Value Name: fAllowUnsolicited

Type: REG_DWORD
Value: 0
Fix Text (F-45843r1_fix)
Configure the policy value for Computer Configuration -> Administrative Templates -> System -> Remote Assistance -> "Configure Offer Remote Assistance" to "Disabled".