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Remote assistance must display a warning message when allowing helpdesk personnel to connect to a system.


Overview

Finding ID Version Rule ID IA Controls Severity
V-36694 WN08-CC-000061 SV-48317r2_rule ECWM-1 Low
Description
Requiring warning text to display when allowing helpdesk personnel to connect to a system with remote assistance ensures personnel are aware of the activity and enforces the need to monitor the activity.
STIG Date
Windows 8/8.1 Security Technical Implementation Guide 2018-02-12

Details

Check Text ( C-44990r1_chk )
If the following registry value does not exist or is not configured as specified, this is a finding:

Registry Hive: HKEY_LOCAL_MACHINE
Subkey: \Software\Policies\Microsoft\Windows NT\Terminal Services\

Value Name: ViewMessage

Type: REG_SZ
Value: You are about to allow other personnel to remotely connect to your system. Sensitive data should not be displayed during this session.
Fix Text (F-41450r1_fix)
Configure the policy value for Computer Configuration -> Administrative Templates -> System -> Remote Assistance -> "Customize warning messages" to "Enabled" with "You are about to allow other personnel to remotely connect to your system. Sensitive data should not be displayed during this session." entered in the "Display warning message before connecting:" field.