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Remote assistance must display a warning message when allowing helpdesk personnel to control a system.


Overview

Finding ID Version Rule ID IA Controls Severity
V-36692 WN08-CC-000060 SV-48315r1_rule ECWM-1 Low
Description
Requiring warning text to display when allowing helpdesk personnel to control remote assistance sessions ensures personnel of the activity and enforces the need to monitor the activity.
STIG Date
Windows 8 Security Technical Implementation Guide 2013-07-03

Details

Check Text ( C-44989r2_chk )
If the following registry value does not exist or is not configured as specified, this is a finding:

Registry Hive: HKEY_LOCAL_MACHINE
Subkey: \Software\Policies\Microsoft\Windows NT\Terminal Services\

Value Name: ShareControlMessage

Type: REG_SZ
Value: You are about to allow other personnel to remotely control your system. You must monitor the activity until the session is closed.
Fix Text (F-41449r1_fix)
Configure the policy value for Computer Configuration -> Administrative Templates -> System -> Remote Assistance -> "Customize warning messages" to "Enabled" with "You are about to allow other personnel to remotely control your system. You must monitor the activity until the session is closed." entered in the "Display warning message before sharing control:" field.