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The Symantec Endpoint Protection Auto-Protect client Detection Options must be configured to display a notification to the user when a risk is detected.


Overview

Finding ID Version Rule ID IA Controls Severity
V-42633 DTASEP013 SV-55361r1_rule Medium
Description
An effective awareness program explains proper rules of behavior for use of an organization's IT systems and information. Accordingly, awareness programs should include guidance to users on malware incident prevention, which can help reduce the frequency and severity of malware incidents. Organizations should also make users aware of policies and procedures that apply to malware incident handling, such as how to identify if a host may be infected, how to report a suspected incident, and what users need to do to assist with incident handling Having the antivirus software alert a users when a risk is detected will ensure the user is aware of the incident and be able to more closely relate the incident to any action(s) being performed by the user at the time of the detection.
STIG Date
Symantec Endpoint Protection 12.1 Managed Client Antivirus 2015-07-08

Details

Check Text ( C-48904r1_chk )
Server check: From the Symantec Endpoint Protection Management Server, Symantec Endpoint Protection Management Console: Select Policies -> Double-click the applied policy -> Under Windows Settings, Protection Technology -> Select Auto-Protect -> Select the Notifications tab -> Under Notifications -> Ensure "Display a notification message on the infected computer" is selected.

Criteria: If "Display a notification message on the infected computer" is not selected, this is a finding.

On the client machine, use the Windows Registry Editor to navigate to the following key:
32 bit:
HKLM\SOFTWARE\Symantec\Symantec Endpoint Protection\AV\Storages\Filesystem\RealTimeScan
64 bit:
HKLM\SOFTWARE\Wow6432Node\Symantec\Symantec Endpoint Protection\AV\Storages\Filesystem\RealTimeScan

Criteria: If the value of MessageBox is not 1, this is a finding.
Fix Text (F-48217r1_fix)
From the Symantec Endpoint Protection Management Server, Symantec Endpoint Protection Management Console: Select Policies -> Double-click the applied policy -> Under Windows Settings, Protection Technology, select Auto-Protect -> Select the Notifications tab -> Under Notifications -> Select "Display a notification message on the infected computer".