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Exchange must not send Customer Experience reports to Microsoft.


Finding ID Version Rule ID IA Controls Severity
V-69741 EX13-CA-000070 SV-84363r1_rule Medium
It is detrimental for applications to provide, or install by default, functionality exceeding requirements or mission objectives. These unnecessary capabilities or services are often overlooked and therefore may remain unsecured. They increase the risk to the platform by providing additional attack vectors. Applications are capable of providing a wide variety of functions and services. Some of the functions and services, provided by default, may not be necessary to support essential organizational operations (e.g., key missions, functions). Examples of non-essential capabilities include, but are not limited to, advertising software or browser plug-ins not related to requirements or providing a wide array of functionality not required for every mission, but cannot be disabled.
MS Exchange 2013 Client Access Server Security Technical Implementation Guide 2019-12-18


Check Text ( C-70185r1_chk )
Open the Exchange Management Shell and enter the following command:

Get-OrganizationConfig | Select Name, Identity, CustomerFeedbackEnabled

If the value for CustomerFeedbackEnabled is not set to False, this is a finding.
Fix Text (F-75947r1_fix)
Open the Exchange Management Shell and enter the following command:

Set-OrganizationConfig -CustomerFeedbackEnabled $false