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The Cisco router must not be configured to have any feature enabled that calls home to the vendor.


Overview

Finding ID Version Rule ID IA Controls Severity
V-217004 CISC-RT-000080 SV-217004r538985_rule Medium
Description
Call home services will routinely send data such as configuration and diagnostic information to the vendor for routine or emergency analysis and troubleshooting. There is a risk that transmission of sensitive data sent to unauthorized persons could result in data loss or downtime due to an attack.
STIG Date
Cisco IOS XR Router RTR Security Technical Implementation Guide 2020-09-23

Details

Check Text ( C-18234r538984_chk )
Review the router configuration to determine if the call home feature is enabled as shown in the example below.

call-home
contract-id Company1234
customer-id Customer1234
phone-number +1-800-555-4567
contact-email-addr username@example.com

If the call home feature is configured to call home to the vendor, this is a finding.
Fix Text (F-18232r288853_fix)
Disable the call home feature as shown below.

RP/0/0/CPU0:R3(config)#no call-home