| Review configuration settings to confirm "Use SSL" for the Exchange account is enabled. |
This check procedure is performed on both the Apple iOS/iPadOS management tool and the iPhone and iPad.
Note: If an organization has multiple configuration profiles, the check procedure must be performed on the relevant configuration profiles applicable to the scope of the review.
In the Apple iOS/iPadOS management tool, verify "Use SSL" is checked under the Exchange payload.
Alternatively, verify the text "SSL" appears in the configuration profile (.mobileconfig file).
On the iPhone and iPad:
1. Open the Settings app.
2. Tap "General".
3. Tap "Profiles & Device Management" or "Profiles".
4. Tap the Configuration Profile from the Apple iOS/iPadOS management tool containing the Exchange policy.
5. Tap "Accounts".
6. Tap the name of the Exchange account.
7. Verify "SSL" is set to "Yes".
If "Use SSL" is unchecked in the Apple iOS/iPadOS management tool, "SSL" appears in the configuration profile, or the Exchange policy on the iPhone and iPad has "SSL" set to "No", this is a finding.