" appears in the configuration profile (.mobileconfig file).
On the iOS device:
1. Open the Settings app.
2. Tap "General".
3. Tap "Profiles".
4. Verify the configuration profile from the iOS Over-the-Air management tool is present.
If "Force encrypted backups" is unchecked in the iOS Over-the-Air management tool, or "
Fix Text (F-48811r1_fix) |
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Configure Apple iOS to force encrypted backups to iTunes. In the iOS Over-the-Air management tool, check "Force encrypted backups". For example, in Mobile Iron Admin Portal, edit the configuration and select "Force Encrypted Backup". |