Maintenance spares and spare parts for key IT assets are available 24 X 7 immediately upon failure.
|MAC / CONF||Impact||Subject Area|
|Mission-critical systems require 24x7 maintenance spares and spare parts to ensure uninterrupted operations. Establishing a clear MOA or service contract with the responsible maintenance organization or vendor, as well as inventory control for critical items, is essential to maintaining continuous operations.|
| 1. Review the maintenance support contracts, logs and documentation to verify that maintenance spares and spare parts support for key IT assets is available 24x7. |
2. Record the results.