MA-3

MA-3 MAINTENANCE TOOLS

Overview

Number	Title	Impact	Priority	Subject Area
MA-3	Maintenance Tools	MODERATE	P3	Maintenance

Instructions
The organization approves, controls, and monitors information system maintenance tools.

Guidance
This control addresses security-related issues associated with maintenance tools used specifically for diagnostic and repair actions on organizational information systems. Maintenance tools can include hardware, software, and firmware items. Maintenance tools are potential vehicles for transporting malicious code, either intentionally or unintentionally, into a facility and subsequently into organizational information systems. Maintenance tools can include, for example, hardware/software diagnostic test equipment and hardware/software packet sniffers. This control does not cover hardware/software components that may support information system maintenance, yet are a part of the system, for example, the software implementing �ping,� �ls,� �ipconfig,� or the hardware and software implementing the monitoring port of an Ethernet switch.

Guidance

This control addresses security-related issues associated with maintenance tools used specifically for diagnostic and repair actions on organizational information systems. Maintenance tools can include hardware, software, and firmware items. Maintenance tools are potential vehicles for transporting malicious code, either intentionally or unintentionally, into a facility and subsequently into organizational information systems. Maintenance tools can include, for example, hardware/software diagnostic test equipment and hardware/software packet sniffers. This control does not cover hardware/software components that may support information system maintenance, yet are a part of the system, for example, the software implementing �ping,� �ls,� �ipconfig,� or the hardware and software implementing the monitoring port of an Ethernet switch.

Enhancements

MA-3 (1) Inspect Tools

MODERATE

If, upon inspection of maintenance tools, organizations determine that the tools have been modified in an improper/unauthorized manner or contain malicious code, the incident is handled consistent with organizational policies and procedures for incident handling.

The organization inspects the maintenance tools carried into a facility by maintenance personnel for improper or unauthorized modifications.

MA-3 (2) Inspect Media

MODERATE

If, upon inspection of media containing maintenance diagnostic and test programs, organizations determine that the media contain malicious code, the incident is handled consistent with organizational incident handling policies and procedures.

The organization checks media containing diagnostic and test programs for malicious code before the media are used in the information system.

MA-3 (3) Prevent Unauthorized Removal

HIGH

Organizational information includes all information specifically owned by organizations and information provided to organizations in which organizations serve as information stewards.

The organization prevents the unauthorized removal of maintenance equipment containing organizational information by:

MA-3 (3)(a)

Verifying that there is no organizational information contained on the equipment;

MA-3 (3)(b)

Sanitizing or destroying the equipment;

MA-3 (3)(c)

Retaining the equipment within the facility; or

MA-3 (3)(d)

Obtaining an exemption from Assignment: organization-defined personnel or roles explicitly authorizing removal of the equipment from the facility.

MA-3 (4) Restricted Tool Use

This control enhancement applies to information systems that are used to carry out maintenance functions.

The information system restricts the use of maintenance tools to authorized personnel only.